Support Resources

• If off-campus, dial 911.
• If you’re on-campus contact McMaster Campus Safety by phone at (905)-522-4135 OR 88 from a university phone.
• For individuals in the deaf, deafened, hard or hearing or speech impediment community, Text 911 (website linked below provides information)

Mental health emergency psychiatric services. Available 24/7.

• Location: Joseph’s Healthcare Hamilton, 50 Charlton Avenue East, Emergency Department
• Phone: (905) 522-4941

Provides a safe environment in the community who experience a mental health crisis and do not require a hospital stay. Services include: telephone crisis counselling, in-person crisis counselling, short-term crisis bed stay; group treatment.

• Phone: (905) 529-7878

Provide support to individuals experiencing distress, struggling to cope and/or experiencing thoughts of suicide.

• Call or text 988 for support

Good2Talk is a free, confidential support service for post-secondary students in Ontario available 24/7.

• Phone – 1-866-925-5454
• Text – GOOD2TALKON to 686868
• Online Messaging 

 

COAST provides services and support to people experiencing a crisis related to mental health and addictions.

• Phone – 905-972-8338

SACHA’s 24/7 support lines provides:

• Sup­port for sur­vivors of all gen­ders who have expe­ri­enced sex­u­al vio­lence any time in their lives
• Sup­port for friends, fam­i­lies, neigh­bours, co-work­ers, and class­mates of sur­vivors, as well as pro­fes­sion­als who may be sup­port­ing sur­vivors and seek­ing information
• Non-judg­men­tal listening
• Help with explor­ing options
• Infor­ma­tion and resources

• Phone: (905) 525-4162
• The helpline is available in over 300 languages.

The Halton Distress Centre provides support to individuals in the Halton Region and Hamilton.

• Burlington: 905-681-1488
• Halton Hills/Milton: 905-877-1211
• Hamilton: 905-561-5800
• Oakville: 905-849-4541

We Speak Student provides free and confidential 24/7 counselling support to undergraduate students at McMaster.

• Follow this link or download the Dialogue application from the app store.
• Phone – 1-855-853-0565

Empower Me provides free and confidential 24/7 counselling support to undergraduate students at McMaster.

• To access Empower Me, create an account through the Dialogue mobile app or on the web. 
• Phone – 1-855-853-0565

There are a variety of supports available for Indigenous students at McMaster

• Location: R. Wilson Hall 1811
• E-mail: indigssa@mcmaster.ca
• Phone: (905)-525-9140 ext. 27426

• Email: iss@mcmaster.ca
• Phone: (905)-525-9140 ext. 24254
• Location: Gilmour Hall, Room 110

• Email: chaplain@mcmaster.ca
• Phone: 905-525-9140 ext. 20960
• Location: MUSC Room 212

• Phone: (905) 525-9140 ext. 24151
• Location: MUSC Room 210

• Location: UH 104
• Phone: (905) 525-9140 ext. 27581
• Email: equity@mcmaster.ca

The Equity and Inclusion Office (EIO) works closely with staff, students and faculty members to advance equity and inclusion by promoting an environment of respect, safety, collegiality and openness.

Location: GH 120
Phone: (905) 525-9140 ext. 24319

Emergency funding, government funds, work programs

• Provides consultation for any students, staff, faculty, and other member of the University community on issues related to human rights;
• Intake Office for formal complaints of discrimination, harassment or sexual violence;
• Oversees and, where required, investigates formal complaints lodged under the University’s Discrimination & Harassment Policy and/or the Sexual Violence Policy;
• Facilitates resolution of concerns and complaints using alternate dispute resolution practices

• Provides inclusive and trauma-informed response and support, community consultation and referrals and provide prevention education and response training

SWHAT is a volunteer service within the McMaster Students Union that will walk or bus with users during the evening hours, 7 days a week, from September through April.

• Location: MUSC room 229
• Hours of Operation: Monday-Sunday: 7:00pm-1:00am (September through April)
• To request a walk go to MUSC 229, during operating hours, or phone: 905-525-9140 x27500

PCC provides a contact point for McMaster students that may identify as gay, lesbian, bisexual, transgender, queer, and/or any of the other diverse identities that make up our community. We offer educational programming and access to resources of interest, as well as peer support and a physical space for students to meet and socialize with each other.

• Phone: (905) 525-9140 ext. 27397
• Location: MUSC, Room 221

Maccess is a peer support, advocacy, and community centre for students who experience disability, chronic illness, mental health concerns, or inaccessibility.

• Location: MUSC B111
• Hours of Operation: Monday to Friday, 11am to 7pm from September to April

(SHEC) is a peer-run health advocacy, information and resource connection service for McMaster University students.

• Location:  MUSC 202
• Hours of Operation: Check out SHEC’s social media for information.

WGEN is a peer support driven service that caters to women, trans folk, people who identify outside the gender binary, gender non-conforming folk and all survivors of sexual and gender-based violence from all gender identities

• Location: MUSC 204.
• Hours of Operation Monday – Friday, 12:30PM – 5:30PM.In addition, the WGEN space can be accessed virtually through Discord. Please note, WGEN is operational from September through April.