What is ‘Netiquette’?
Netiquette refers to online etiquette, or standards for communicating and good behaviour on the internet. Netiquette applies to all online communication — from email to the online classroom to social media platforms.
Check out below for information and tips about good netiquette.
Before you send a comment or post, ask yourself:
- Could anything in this message come off as rude, insensitive or disrespectful?
- Is this something I would keep to myself if I were communicating in person?
- Was I upset, frustrated or angry when I wrote this message?
If you answered “yes” to any of these questions, you should review and edit your message before you send it
Understanding changes when communicating online.
- Consider how others might interpret your words or actions.
- It’s harder to convey tone online, so avoid using sarcasm or humour that could be misinterpreted.
- To avoid further confusion, ask for clarification if you need help understanding a message or comment.
You may encounter people with opposing opinions. In these situations:
- Be respectful.
- Don’t insult the other person or make personal remarks.
- If you feel angry or upset about an interaction, take a break to calm down and respond at a later time.
- Ask about the person’s intent, and allow them to explain their perspective.
Use proper grammar and punctuation.
- Writing in all capitals can seem aggressive and be perceived as anger.
- Avoid slang, short-form terms, emojis and emoticons. Some people might not understand what you’re trying to communicate.